Overview
SVP uses secure password hashing for all accounts. Currently, password management is handled by your account administrator — there is no self-service password change or "Forgot Password" link on the login page.
Password Requirements
- Minimum 8 characters
Choose a strong password that combines letters, numbers, and special characters.
Admin Password Reset
If a team member forgets their password, a Super Admin can generate a password reset link from the SVP Admin panel:
- Go to Admin → Tenants
- Click on the tenant
- Go to the Users tab
- Click the key icon (🔑) next to the user who needs a reset
- A reset link is generated and displayed — copy it and send it to the user
- The user clicks the link, enters a new password, and logs in
Reset links expire after 1 hour. If the link expires, generate a new one.
Setting a Password During Signup
When you create your account during signup, you choose your own password. This is the only time you set your password directly — after that, resets go through your admin.
Can I Change My Own Password?
Self-service password changes are not yet available. Contact your account administrator if you need your password reset.